1. Overview

Welcome to Hitaksh!

We are committed to providing our customers with reliable and timely delivery of all products. This Shipping Policy explains how we process and deliver your orders, estimated delivery times, and related terms.

2. Order Processing Time

• 
  Orders are typically processed within 7 business days after payment confirmation.
  
• 
  You will receive a confirmation email once your order has been processed and shipped.
  
• 
  Orders placed on weekends or public holidays will be processed on the next working day.
  

3. Shipping Times

Since Hitaksh operates as a dropshipping business, delivery times may vary depending on the supplier’s location and destination.

Estimated Delivery Time:

• 
  Domestic Orders (within India): 7 business days
  

Please note that these are estimated times and may vary due to customs, courier delays, or unforeseen circumstances.

4. Shipping Charges

• 
  Standard Shipping: Free or as displayed during checkout.
  
• 
  Express Shipping: If available, additional charges will be mentioned at checkout.
  
• 
  Shipping costs (if applicable) are non-refundable once the order is shipped.
  

5. Tracking Your Order

Once your order is shipped, you will receive an email or SMS notification containing a tracking number and a tracking link.

You can track your shipment directly through our website or the courier’s portal.

6. Wrong or Incomplete Address

Please ensure all shipping details (name, address, phone number, pin code) are correct when placing your order.

• 
  Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.
  
• 
  Hitaksh is not responsible for delivery delays caused by incorrect address details.
  

7. Delayed or Lost Shipments

While we strive to deliver all orders on time, external factors such as customs clearance, courier delays, or natural events may affect delivery.

If your order is delayed or lost in transit:

• 
  Please contact us at chauhanchetan951@gmail.com or +91 9717135822.
  
• 
  We will investigate the issue with our logistics partners and update you promptly.
  

8. Customs, Duties & Taxes

For international orders, import duties, taxes, or customs fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping cost.

9. Order Cancellation & Changes

• 
  Orders can be canceled or modified within 12 hours of purchase.
  
• 
  Once the order has been processed or shipped, it cannot be changed or canceled.
  

To request a cancellation, please email us at chauhanchetan951@gmail.com as soon as possible.

10. Contact Us

If you have any questions or concerns regarding shipping, please contact us:

Hitaksh

📞 Phone: +91 9717135822

📧 Email: chauhanchetan951@gmail.com