1. Introduction

Welcome to Hitaksh (“we,” “our,” “us”).

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.

2. General Information

Hitaksh operates as a dropshipping e-commerce platform, offering various products sourced from third-party suppliers.

We act as an intermediary between suppliers and customers. All products are shipped directly from the supplier’s location.

3. Eligibility

By using this website, you confirm that:

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  You are at least 18 years old, or using the site under the supervision of a parent or guardian.
  
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  You have the legal capacity to enter into a binding contract.
  

4. Products and Services

We strive to provide accurate product descriptions, prices, and images. However, minor variations may occur due to supplier updates or display differences.

We reserve the right to modify or discontinue any product at any time without prior notice.

5. Orders and Payments

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  All orders placed through our website are subject to acceptance and availability.
  
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  Prices are displayed in Indian Rupees (INR) or as indicated and are subject to change without notice.
  
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  Payment must be made in full before an order is processed.
  
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  We accept secure payments through authorized third-party gateways.
  

In case of payment failure, incorrect details, or suspected fraud, we reserve the right to cancel the order.

6. Shipping and Delivery

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  As a dropshipping business, products are shipped directly from our supplier’s warehouse.
  
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  Delivery timelines may vary depending on supplier location, customs clearance, and courier services.
  
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  We will provide a tracking number whenever available.
  
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  Delays due to external factors (customs, weather, courier issues) are beyond our control.
  

7. Returns, Refunds, and Cancellations

Please review our Return and Refund Policy (available separately on our website).

Generally:

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  Returns are accepted only for defective or damaged items.
  
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  Refunds will be issued once the returned product is verified.
  
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  Cancellations are allowed only before order dispatch.
  

8. Pricing Errors and Availability

In rare cases, a product may be listed at an incorrect price. We reserve the right to cancel such orders, even if payment has been made.

If payment was already processed, a full refund will be issued.

9. Intellectual Property

All website content—including text, logos, graphics, images, and design—is the intellectual property of Hitaksh or its licensors.

You may not copy, reproduce, or distribute our content without prior written permission.

10. User Conduct

By using our website, you agree not to:

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  Violate any applicable laws or regulations
  
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  Provide false or misleading information
  
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  Interfere with website functionality or security
  
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  Attempt to gain unauthorized access to our systems
  

11. Third-Party Links and Services

Our website may include links to third-party websites for your convenience.

We are not responsible for their content, policies, or practices. Please review their terms before engaging with them.

12. Limitation of Liability

To the maximum extent permitted by law:

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  Hitaksh shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
  
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  Our total liability for any claim shall not exceed the amount paid for the product.
  

13. Indemnification

You agree to indemnify and hold harmless Hitaksh, its owners, employees, and partners from any claims, damages, or losses arising out of your use of our website or violation of these Terms.

14. Termination

We reserve the right to suspend or terminate your access to our website at any time, without notice, for any violation of these Terms or for any other reason deemed appropriate.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

16. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Your continued use of the website after such changes constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Hitaksh

📞 Phone: +91 9717135822

📧 Email: chauhanchetan951@gmail.com